If not can i clone a service desk project. View template brainstorming.
Easily update your teams on project status using confluence and jira data.
Jira service desk project templates. I tried using jira copy project pl. Most of the svd setup like workflow calendars standard offered sla metrics are the same for all projects while other aspects usersproject roles are specific for each svd project. Templates for comments in jira core software and service desknow with issue description and custom field templates for serverdc.
Specific to it use cases. Collaborative it service management. Jira comes with several built in project templates but you can create your own as jira apps using the project blueprint plugin module.
Locate canned responses pro templates for jira via search. Alternatively a clonecopy from existing svd project would work as workaround if this were possible we could use a template project to copy from. Jira service desk comes with several default project templates that you can use to quickly get up and running based on your teams existing processes.
For example jira software provides scrum and kanban templates for teams who work using agile methodologies. Being able to control which defaults are used during create project wizard would be really helpful. Even if we create from existing configuration.
Click the admin dropdown and choose atlassian marketplace. Each jira product comes with its own project templates. The classic scrum and kanban project templates have all the power and functionality that jira is known for.
These templates have a steep learning curve but a huge number of options for planning tracking and reporting on your teams work. Having tens of svd projects means each time the same slasetup needs to be configured manually. In jira service desk the project types are templates used for a quicker service desk setup.
Docs and resources to build atlassian apps. In our setup we have a servicedesk project per customer. Apps that enhance atlassian products.
The it service desk template was built for it teams to get started quickly with request types workflows etc. Jira service desk comes with templates intended to help it and customer service teams handle their incoming requests. Is it possible to create our own project template that appears in the create project dialogue.
It takes a long time to create a project and set it up as we would like it. Jira project templates allow administrators to quickly create jira projects with a predefined set of project configuration settings and properties.