Format and size of logo for jira service desk customer portal. Project and issue tracking.
Add a name and logo to your portal.
Jira service desk logo size. Currently jira look and feel logo limits to the height of the logo image will be constrained to a maximum of 30 px. Tashmacnica nov 18 2015. Jira automatically puts padding on your image 5 top 5 bottomfor total of 40 pixels high.
You can customize the look. Which format and how much size of file can we use as logo for jira service desk customer portal. Atlassian support jira service desk resources configure a classic service desk project as an administrator.
Service desk and customer support. I dont want to use a large size image when its displayed in a small space. 128 x 128 pixels setting your profile image.
To customize your jira service desk portal see configuring the customer portal from our jira service desk cloud documentation and best practices for designing the customer portal. Any image height taller than 30 will be scaled to 30. Each service desk project in jira service desk comes with its own customer portal with configurable request types.
Jira will allow you to do an image wider than 57it pushes the menu overat least in the default theme. Provide it service and support without the cost and complexity of traditional itsm solutions. Your customers who request help online will go to your help center and portal to get help.
48 x 48 pixels people profile personal space logo blog post profile macro etc. Since 48 x 48 pixels is the most commonly used i scale my profile images to this size. I have updated our jira settings attachment size limit in systemadvancedattachments to 197 mb but that doesnt seem to fix the problem.
Hi jira service desk community. The image size limit for the logo is 200×100 pixels. Spin up new services with jira service desks intuitive codeless setup and configuration.
Customize the look and feel of your help center and portal. Deliver exceptional it service fast. In jira the image size you want without scaling will be 30px tall.
We are running jira 727 and jira service desk 320 serverall requests come in via 365 from internal employees that dont have jira service desk access. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Manage any business project.
Also it is recommended to use an image with a 57 px width. Youll be able to. I tried to set our companys logo of png as the custom logo but a white space was appeared at the location.